SOP Templates > HVAC > Project Management > Change Order Request Process

Change Order Request Process for HVAC

The Change Order Request Process workflow supports HVAC contractors by standardizing how client changes are handled. It includes recording requests, confirming equipment or material impacts, updating costs, and obtaining approvals. By using this process, HVAC companies reduce delays, protect margins, and maintain professionalism. Clients benefit from clear communication and confidence in adjustments. Teams gain accountability and consistency. With this workflow in place, HVAC contractors can adapt effectively, strengthen credibility, and deliver projects with reliability.

Identify the need for a change in scope, materials, or timeline

Confirm that the change is outside the original contract scope

Gather necessary details (what’s changing, why, and how it impacts the job)

Estimate cost and time impact of the change

Draft formal change order request with scope, pricing, and schedule updates

Attach supporting documents (photos, drawings, supplier quotes, etc.)

Review internally for accuracy and approval

Submit change order to client for review and signature

Follow up to answer questions or negotiate terms if needed

Receive signed approval before performing the work

Update project budget and schedule based on approved change

Communicate the change to the field crew and affected subs

Track change order status and integrate into job documentation

Include change order in next invoice or billing cycle