SOP Templates > Carpentry > Sales > Lead Qualification Process

Lead Qualification Process for Carpentry

This Lead Qualification Process supports carpentry contractors by creating a clear path to evaluate prospective projects. It includes gathering information about project type, material preferences, budget, and timeline to determine fit. By documenting and standardizing these steps, carpenters avoid chasing unprofitable jobs and focus their energy on the right clients. The process improves communication with homeowners and builders, setting realistic expectations from the first contact. For growing carpentry businesses, this system boosts sales efficiency, increases close rates, and strengthens long-term client trust. With consistent lead evaluation in place, carpenters can grow strategically while protecting profitability and quality standards.

Receive initial inquiry or lead

Record lead information in CRM or lead tracking system

Conduct preliminary review of project type and location

Assess alignment with service area and trade scope

Evaluate project timeline and potential scheduling fit

Contact lead to gather more project details

Ask qualifying questions (e.g., budget, decision timeline, permitting status)

Determine lead source and referral origin

Score or rank lead based on pre-set qualification criteria

Decide whether to pursue, nurture, or decline the lead

Assign qualified lead to sales or estimating team

Schedule site visit or consultation if moving forward

Archive or categorize unqualified leads for future reference

Track outcome for continuous improvement in lead evaluation