SOP Templates > Concrete > Project Closeout > Warranty Procurement

Warranty Procurement for Concrete

The Warranty Procurement workflow helps concrete contractors close projects by securing and delivering warranty documentation. It covers gathering manufacturer warranties for mixes or sealants, verifying contractor guarantees, and compiling final packets for clients. By standardizing this process, concrete companies reduce liability, prevent disputes, and improve professionalism. Clients benefit from confidence in durability and long-term coverage. Teams gain accountability and structure. With this workflow in place, concrete contractors can protect profitability, strengthen trust, and close projects more consistently while ensuring clients leave with clear and reliable warranty protection.

Review project scope to identify items requiring warranties

Collect product warranties from suppliers and manufacturers

Verify coverage terms (duration, exclusions, claim process)

Confirm subcontractor or third-party warranty information

Draft or finalize any in-house workmanship warranties

Gather serial numbers, model numbers, and installation dates

Organize all warranty documents into a single package

Review contents to ensure nothing is missing or expired

Add contact information for warranty support (vendors, subs, etc.)

Deliver warranty package to client (digital or hard copy)

Review warranty coverage with client and answer questions

Log delivery confirmation and archive documents for records