SOP Templates > Concrete > Project Management > Change Order Request Process

Change Order Request Process for Concrete

The Change Order Request Process workflow helps concrete contractors manage project modifications effectively. It includes documenting requests, assessing impacts on materials, labor, and scheduling, and confirming approvals. By following this process, contractors reduce disputes, protect profitability, and improve communication. Clients benefit from transparency and confidence that changes are handled properly. Teams gain accountability and structure. With this workflow in place, concrete companies can strengthen trust, maintain efficiency, and deliver projects more reliably despite adjustments.

Identify the need for a change in scope, materials, or timeline

Confirm that the change is outside the original contract scope

Gather necessary details (what’s changing, why, and how it impacts the job)

Estimate cost and time impact of the change

Draft formal change order request with scope, pricing, and schedule updates

Attach supporting documents (photos, drawings, supplier quotes, etc.)

Review internally for accuracy and approval

Submit change order to client for review and signature

Follow up to answer questions or negotiate terms if needed

Receive signed approval before performing the work

Update project budget and schedule based on approved change

Communicate the change to the field crew and affected subs

Track change order status and integrate into job documentation

Include change order in next invoice or billing cycle