Project Issue Tracking & Resolution for Concrete
The Project Issue Tracking & Resolution workflow helps concrete contractors manage setbacks efficiently. It includes logging issues, coordinating corrective actions, and documenting resolution before moving forward. By following this process, contractors reduce disputes, prevent costly mistakes, and strengthen client trust. Clients benefit from transparency and reliable communication. Teams gain accountability and organization. With this workflow in place, concrete companies can protect profitability, improve professionalism, and deliver projects more consistently.
Identify and document the issue clearly (who, what, where, when)
Determine the potential impact on schedule, scope, or budget
Notify the appropriate team members or stakeholders
Assign responsibility for investigating the issue
Gather relevant info (photos, drawings, emails, specs, etc.)
Review possible solutions and discuss options with team
Decide on corrective action and gain approvals if needed
Communicate resolution plan to all affected parties
Implement fix or workaround on site
Monitor to confirm the issue is fully resolved
Update project schedule or documents if impacted
Record resolution details in tracking system or log
Flag recurring issues for review and process improvement
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