SOP Templates > Drywall > Project Closeout > Warranty Procurement

Warranty Procurement for Drywall

The Warranty Procurement workflow supports drywall contractors by standardizing how warranty documents are collected and delivered to clients. It includes gathering material warranties for gypsum board, fasteners, and finishing products, along with contractor guarantees on workmanship. Teams verify coverage, compile documentation, and ensure clients receive complete packets at handoff. By following this workflow, drywall companies reduce disputes, prevent liability issues, and improve professionalism. Clients benefit from confidence that the work is backed by clear coverage. With this workflow in place, drywall contractors can protect profitability, improve client relationships, and close projects more efficiently with higher client satisfaction.

Review project scope to identify items requiring warranties

Collect product warranties from suppliers and manufacturers

Verify coverage terms (duration, exclusions, claim process)

Confirm subcontractor or third-party warranty information

Draft or finalize any in-house workmanship warranties

Gather serial numbers, model numbers, and installation dates

Organize all warranty documents into a single package

Review contents to ensure nothing is missing or expired

Add contact information for warranty support (vendors, subs, etc.)

Deliver warranty package to client (digital or hard copy)

Review warranty coverage with client and answer questions

Log delivery confirmation and archive documents for records