Project Issue Tracking & Resolution for Home Builder

The Project Issue Tracking & Resolution workflow helps home builders and remodelers address problems quickly and consistently. It includes logging issues, assigning responsibility, setting deadlines, and documenting outcomes. By standardizing this process, builders reduce delays, prevent disputes, and maintain professionalism. Clients benefit from transparency and confidence that concerns are handled properly. Teams gain accountability and structure, ensuring problems don’t go unresolved. With this workflow in place, home builders can protect profitability, strengthen client trust, and deliver projects more reliably with fewer disruptions.

Identify and document the issue clearly (who, what, where, when)

Determine the potential impact on schedule, scope, or budget

Notify the appropriate team members or stakeholders

Assign responsibility for investigating the issue

Gather relevant info (photos, drawings, emails, specs, etc.)

Review possible solutions and discuss options with team

Decide on corrective action and gain approvals if needed

Communicate resolution plan to all affected parties

Implement fix or workaround on site

Monitor to confirm the issue is fully resolved

Update project schedule or documents if impacted

Record resolution details in tracking system or log

Flag recurring issues for review and process improvement