SOP Templates > HVAC > Pre-Construction > RFI Submission & Tracking

RFI Submission & Tracking for HVAC

The RFI Submission & Tracking workflow supports HVAC contractors by standardizing how technical questions are submitted and resolved. It includes documenting issues, sending RFIs to designers or inspectors, and recording responses in a central log. By following this system, HVAC companies reduce miscommunication, prevent costly errors, and improve efficiency. Clients benefit from clear communication and assurance that technical requirements are addressed. Teams gain accountability and organization, while contractors strengthen professionalism. With this workflow in place, HVAC contractors can protect margins, reduce delays, and deliver projects smoothly and with confidence.

Identify issue or missing info in plans, specs, or scope

Confirm that the question can’t be answered internally

Draft clear and concise RFI question

Include reference (drawing number, spec section, detail, etc.)

Submit RFI to the appropriate party (GC, architect, engineer)

Log the RFI in tracking system with date and description

Set a follow-up reminder based on urgency and schedule impact

Monitor for responses and maintain communication

Review response and confirm clarity with team

Update project documents or plans if response affects scope

Distribute RFI response to field crews or subcontractors as needed

Track whether the RFI results in a change order or delay

Close out RFI once addressed and documented

Archive for future reference and job record