SOP Templates > Landscaping > Project Management > Project Issue Tracking & Resolution

Project Issue Tracking & Resolution for Landscaping

The Project Issue Tracking & Resolution workflow supports landscaping contractors by organizing how challenges are identified and resolved. It includes recording issues, coordinating responses, and documenting completion. By following this process, landscaping companies reduce miscommunication, prevent delays, and improve efficiency. Clients benefit from transparency and assurance that issues are handled professionally. Teams gain accountability and consistency. With this workflow in place, landscaping contractors can protect profitability, strengthen credibility, and deliver projects more smoothly.

Identify and document the issue clearly (who, what, where, when)

Determine the potential impact on schedule, scope, or budget

Notify the appropriate team members or stakeholders

Assign responsibility for investigating the issue

Gather relevant info (photos, drawings, emails, specs, etc.)

Review possible solutions and discuss options with team

Decide on corrective action and gain approvals if needed

Communicate resolution plan to all affected parties

Implement fix or workaround on site

Monitor to confirm the issue is fully resolved

Update project schedule or documents if impacted

Record resolution details in tracking system or log

Flag recurring issues for review and process improvement

Identify and document the issue clearly (who, what, where, when)

Determine the potential impact on schedule, scope, or budget

Notify the appropriate team members or stakeholders

Assign responsibility for investigating the issue

Gather relevant info (photos, drawings, emails, specs, etc.)

Review possible solutions and discuss options with team

Decide on corrective action and gain approvals if needed

Communicate resolution plan to all affected parties

Implement fix or workaround on site

Monitor to confirm the issue is fully resolved

Update project schedule or documents if impacted

Record resolution details in tracking system or log

Flag recurring issues for review and process improvement