Project Issue Tracking & Resolution for Masonry

The Project Issue Tracking & Resolution workflow supports masonry contractors by standardizing how problems are addressed. It covers documenting issues, assigning corrective tasks, and tracking resolution. By using this checklist, masonry companies reduce miscommunication, prevent delays, and improve efficiency. Clients benefit from transparency and confidence in quality oversight. Teams gain accountability and consistency. With this workflow in place, masonry contractors can protect margins, strengthen professionalism, and deliver projects smoothly.

Identify and document the issue clearly (who, what, where, when)

Determine the potential impact on schedule, scope, or budget

Notify the appropriate team members or stakeholders

Assign responsibility for investigating the issue

Gather relevant info (photos, drawings, emails, specs, etc.)

Review possible solutions and discuss options with team

Decide on corrective action and gain approvals if needed

Communicate resolution plan to all affected parties

Implement fix or workaround on site

Monitor to confirm the issue is fully resolved

Update project schedule or documents if impacted

Record resolution details in tracking system or log

Flag recurring issues for review and process improvement