SOP Templates > Painting > Project Management > Project Issue Tracking & Resolution

Project Issue Tracking & Resolution for Painting

The Project Issue Tracking & Resolution workflow provides painting contractors with a structured process for documenting and resolving challenges. It covers recording problems, assigning solutions, and confirming completion. By standardizing this workflow, painting companies reduce rework, prevent delays, and improve professionalism. Clients benefit from timely updates and confidence that issues are handled responsibly. Teams gain accountability and alignment. With this workflow in place, painting contractors can protect profitability, improve efficiency, and deliver projects with consistent quality.

Identify and document the issue clearly (who, what, where, when)

Determine the potential impact on schedule, scope, or budget

Notify the appropriate team members or stakeholders

Assign responsibility for investigating the issue

Gather relevant info (photos, drawings, emails, specs, etc.)

Review possible solutions and discuss options with team

Decide on corrective action and gain approvals if needed

Communicate resolution plan to all affected parties

Implement fix or workaround on site

Monitor to confirm the issue is fully resolved

Update project schedule or documents if impacted

Record resolution details in tracking system or log

Flag recurring issues for review and process improvement