SOP Templates > Plumbing > Pre-Construction > RFI Submission & Tracking

RFI Submission & Tracking for Plumbing

The RFI Submission & Tracking workflow helps plumbing contractors clarify project requirements before installation begins. It covers preparing RFIs for design changes, material substitutions, or code compliance questions, then submitting and tracking responses. By using this process, plumbing companies prevent errors, reduce delays, and strengthen communication with clients and inspectors. The workflow ensures accountability by keeping all requests documented and organized. Clients benefit from transparency and confidence in the contractor’s professionalism. With this workflow in place, plumbing contractors can protect profitability, improve efficiency, and deliver projects with fewer complications.

Identify issue or missing info in plans, specs, or scope

Confirm that the question can’t be answered internally

Draft clear and concise RFI question

Include reference (drawing number, spec section, detail, etc.)

Submit RFI to the appropriate party (GC, architect, engineer)

Log the RFI in tracking system with date and description

Set a follow-up reminder based on urgency and schedule impact

Monitor for responses and maintain communication

Review response and confirm clarity with team

Update project documents or plans if response affects scope

Distribute RFI response to field crews or subcontractors as needed

Track whether the RFI results in a change order or delay

Close out RFI once addressed and documented

Archive for future reference and job record