SOP Templates > Plumbing > Project Management > Change Order Request Process
Change Order Request Process for Plumbing
The Change Order Request Process workflow helps plumbing contractors manage project changes with consistency. It covers documenting requests, reviewing impacts on cost and schedule, and securing client approval before proceeding. By following this process, plumbing companies reduce disputes, protect profitability, and improve communication. Clients benefit from confidence in professional oversight, while teams gain accountability. With this workflow in place, plumbing contractors can strengthen trust, improve efficiency, and deliver projects reliably even when scope adjustments occur.
Identify the need for a change in scope, materials, or timeline
Confirm that the change is outside the original contract scope
Gather necessary details (whatβs changing, why, and how it impacts the job)
Estimate cost and time impact of the change
Draft formal change order request with scope, pricing, and schedule updates
Attach supporting documents (photos, drawings, supplier quotes, etc.)
Review internally for accuracy and approval
Submit change order to client for review and signature
Follow up to answer questions or negotiate terms if needed
Receive signed approval before performing the work
Update project budget and schedule based on approved change
Communicate the change to the field crew and affected subs
Track change order status and integrate into job documentation
Include change order in next invoice or billing cycle
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