SOP Templates > Plumbing > Project Management > Change Order Request Process

Change Order Request Process for Plumbing

The Change Order Request Process workflow helps plumbing contractors manage project changes with consistency. It covers documenting requests, reviewing impacts on cost and schedule, and securing client approval before proceeding. By following this process, plumbing companies reduce disputes, protect profitability, and improve communication. Clients benefit from confidence in professional oversight, while teams gain accountability. With this workflow in place, plumbing contractors can strengthen trust, improve efficiency, and deliver projects reliably even when scope adjustments occur.

Identify the need for a change in scope, materials, or timeline

Confirm that the change is outside the original contract scope

Gather necessary details (what’s changing, why, and how it impacts the job)

Estimate cost and time impact of the change

Draft formal change order request with scope, pricing, and schedule updates

Attach supporting documents (photos, drawings, supplier quotes, etc.)

Review internally for accuracy and approval

Submit change order to client for review and signature

Follow up to answer questions or negotiate terms if needed

Receive signed approval before performing the work

Update project budget and schedule based on approved change

Communicate the change to the field crew and affected subs

Track change order status and integrate into job documentation

Include change order in next invoice or billing cycle