SOP Templates > Plumbing > Project Management > Project Issue Tracking & Resolution

Project Issue Tracking & Resolution for Plumbing

The Project Issue Tracking & Resolution workflow helps plumbing contractors handle challenges consistently. It covers recording issues, assigning responsibility, and following through until completion. By following this process, plumbing companies reduce disputes, improve efficiency, and protect margins. Clients benefit from transparency and confidence in the contractor’s professionalism. Teams gain accountability and structure. With this workflow in place, plumbing contractors can strengthen credibility, improve client satisfaction, and deliver projects smoothly despite obstacles.

Identify and document the issue clearly (who, what, where, when)

Determine the potential impact on schedule, scope, or budget

Notify the appropriate team members or stakeholders

Assign responsibility for investigating the issue

Gather relevant info (photos, drawings, emails, specs, etc.)

Review possible solutions and discuss options with team

Decide on corrective action and gain approvals if needed

Communicate resolution plan to all affected parties

Implement fix or workaround on site

Monitor to confirm the issue is fully resolved

Update project schedule or documents if impacted

Record resolution details in tracking system or log

Flag recurring issues for review and process improvement