SOP Templates > Plumbing > Project Management > Project Issue Tracking & Resolution
Project Issue Tracking & Resolution for Plumbing
The Project Issue Tracking & Resolution workflow helps plumbing contractors handle challenges consistently. It covers recording issues, assigning responsibility, and following through until completion. By following this process, plumbing companies reduce disputes, improve efficiency, and protect margins. Clients benefit from transparency and confidence in the contractor’s professionalism. Teams gain accountability and structure. With this workflow in place, plumbing contractors can strengthen credibility, improve client satisfaction, and deliver projects smoothly despite obstacles.
Identify and document the issue clearly (who, what, where, when)
Determine the potential impact on schedule, scope, or budget
Notify the appropriate team members or stakeholders
Assign responsibility for investigating the issue
Gather relevant info (photos, drawings, emails, specs, etc.)
Review possible solutions and discuss options with team
Decide on corrective action and gain approvals if needed
Communicate resolution plan to all affected parties
Implement fix or workaround on site
Monitor to confirm the issue is fully resolved
Update project schedule or documents if impacted
Record resolution details in tracking system or log
Flag recurring issues for review and process improvement
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