Project Issue Tracking & Resolution for Roofing
The Project Issue Tracking & Resolution workflow provides roofing contractors with a structured checklist for addressing challenges. It covers documenting issues, assigning follow-up, and confirming resolution with crews or clients. By using this system, roofing companies reduce downtime, prevent costly mistakes, and improve communication. Clients benefit from confidence that issues are managed quickly. Teams gain accountability and efficiency. With this workflow in place, roofing contractors can protect margins, strengthen professionalism, and deliver roofing projects with greater reliability and customer satisfaction.
Identify and document the issue clearly (who, what, where, when)
Determine the potential impact on schedule, scope, or budget
Notify the appropriate team members or stakeholders
Assign responsibility for investigating the issue
Gather relevant info (photos, drawings, emails, specs, etc.)
Review possible solutions and discuss options with team
Decide on corrective action and gain approvals if needed
Communicate resolution plan to all affected parties
Implement fix or workaround on site
Monitor to confirm the issue is fully resolved
Update project schedule or documents if impacted
Record resolution details in tracking system or log
Flag recurring issues for review and process improvement
👈 Use this SOP template inside Subtrak
Edit with AI. Customize in seconds. Store and share all your SOPs and checklists in one place.