SOP Templates > Site Preparation > Project Management > Project Issue Tracking & Resolution
Project Issue Tracking & Resolution for Site Preparation
The Project Issue Tracking & Resolution workflow provides site preparation contractors with a structured method for managing obstacles. It covers logging problems, assigning corrective actions, and documenting resolution. By using this process, contractors reduce costly setbacks, improve communication, and build client trust. Clients benefit from transparency and reliable oversight. Teams gain accountability and consistency. With this workflow in place, site prep companies can protect profitability, strengthen professionalism, and deliver projects more reliably and on schedule.
Identify and document the issue clearly (who, what, where, when)
Determine the potential impact on schedule, scope, or budget
Notify the appropriate team members or stakeholders
Assign responsibility for investigating the issue
Gather relevant info (photos, drawings, emails, specs, etc.)
Review possible solutions and discuss options with team
Decide on corrective action and gain approvals if needed
Communicate resolution plan to all affected parties
Implement fix or workaround on site
Monitor to confirm the issue is fully resolved
Update project schedule or documents if impacted
Record resolution details in tracking system or log
Flag recurring issues for review and process improvement
Identify and document the issue clearly (who, what, where, when)
Determine the potential impact on schedule, scope, or budget
Notify the appropriate team members or stakeholders
Assign responsibility for investigating the issue
Gather relevant info (photos, drawings, emails, specs, etc.)
Review possible solutions and discuss options with team
Decide on corrective action and gain approvals if needed
Communicate resolution plan to all affected parties
Implement fix or workaround on site
Monitor to confirm the issue is fully resolved
Update project schedule or documents if impacted
Record resolution details in tracking system or log
Flag recurring issues for review and process improvement
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