SOP Templates > Site Preparation > Project Management > Project Issue Tracking & Resolution

Project Issue Tracking & Resolution for Site Preparation

The Project Issue Tracking & Resolution workflow provides site preparation contractors with a structured method for managing obstacles. It covers logging problems, assigning corrective actions, and documenting resolution. By using this process, contractors reduce costly setbacks, improve communication, and build client trust. Clients benefit from transparency and reliable oversight. Teams gain accountability and consistency. With this workflow in place, site prep companies can protect profitability, strengthen professionalism, and deliver projects more reliably and on schedule.

Identify and document the issue clearly (who, what, where, when)

Determine the potential impact on schedule, scope, or budget

Notify the appropriate team members or stakeholders

Assign responsibility for investigating the issue

Gather relevant info (photos, drawings, emails, specs, etc.)

Review possible solutions and discuss options with team

Decide on corrective action and gain approvals if needed

Communicate resolution plan to all affected parties

Implement fix or workaround on site

Monitor to confirm the issue is fully resolved

Update project schedule or documents if impacted

Record resolution details in tracking system or log

Flag recurring issues for review and process improvement

Identify and document the issue clearly (who, what, where, when)

Determine the potential impact on schedule, scope, or budget

Notify the appropriate team members or stakeholders

Assign responsibility for investigating the issue

Gather relevant info (photos, drawings, emails, specs, etc.)

Review possible solutions and discuss options with team

Decide on corrective action and gain approvals if needed

Communicate resolution plan to all affected parties

Implement fix or workaround on site

Monitor to confirm the issue is fully resolved

Update project schedule or documents if impacted

Record resolution details in tracking system or log

Flag recurring issues for review and process improvement